Account and data
Delete your WashQ account
You can request deletion from the WashQ app or ask our support team for help.
Request deletion in the app
- Sign in to the WashQ account you want to delete.
- Open your profile and choose Privacy settings.
- Select Request account deletion and confirm the request.
If you cannot access your account
Email support@washq.in from your registered email address with the subject “Account deletion request”. If your account uses a mobile number, include that registered number. Never send a password, PIN or OTP.
What is deleted
After the account and request are verified, WashQ deletes or anonymises profile information and other personal data that is no longer required to provide the service.
What may be retained
Some booking, payment, invoice, refund, fraud-prevention, security and audit records may be retained where required for legal, tax, accounting, dispute-resolution or safety obligations. Retained records are restricted to those purposes and removed or anonymised when the applicable retention period ends.
Withdrawal of consent
A privacy request may withdraw consent for a specified optional purpose without deleting the entire account. Processing required for an active service, security, accounting, legal claim or other lawful purpose may continue as permitted by law.
Need help?
Contact WashQ support for assistance with an existing deletion request.